GDPR/Privacy requests

Last updated: 22 August 2026

We respect your privacy. On this page you can read how to exercise your GDPR rights and how we handle your request.

Viewing or requesting your data

Want to know which personal data we hold about you? Send us a request via our contact page and we’ll send you an overview of your data.

Having your data corrected

Is something wrong in the data we hold about you, such as your address or email address? Let us know via our contact page and we’ll update it for you. You can also change a lot of data yourself on your account page.

Having your data deleted

You can ask us to delete your personal data. Please note that we must keep certain data, such as billing details, for some time for legal (accounting) reasons, even after your request.

Managing preferences

You can change your email preferences at any time via the unsubscribe link at the bottom of our newsletter emails, or by contacting us.

Withdrawing consent

Have you given us consent for something, for example to receive marketing emails? You can withdraw that consent at any time, without affecting the lawfulness of processing before the withdrawal.

Restricting or objecting to processing

You have the right to ask us to (temporarily) restrict the processing of your data, or to object to certain processing, for example direct marketing.

Data controller & contact details

Nora Janne
Based in Bree, Belgium
VAT number: BE1028535639

For all the requests above, you can reach us via our contact page. We try to answer every request as quickly as possible, and at the latest within the legal period of one month.

Filing a complaint

Not happy with how we handle your data? Please contact us first, so we can look for a solution together. You also always have the right to file a complaint with the Belgian Data Protection Authority (GBA/APD).